POLICIES

SHIPPING

We ship within Australia and Worldwide via AUSPOST. Shipping charges will be generated based on customer location and weight of the product.

Item purchased will be processed within 3 business days.

We are not responsible for delayed, lost or stolen packages, some orders may experience customs delays and we have no control over this.

TAXES AND DUTIES

Mollusc House is not responsible for payment of this duty. Please check with your local customs authority on any customs duties or taxes that are payable by you, regulations and guidelines differ by country.

CONDITION

Due to the age of each product, imperfections are to be expected. Please look closely at the images provided and read the descriptions.

RETURNS

We hope you are happy with your purchase. If you are not, you have 5 days to return the product for store credit or a refund.

Customer is responsible for return shipping cost and shipping charges are not refundable.

Please contact us at mollusc.house@gmail.com for instructions on how to process the return.

After five days, all sales are final.

All discounted items are final sale - they may be returned for store credit but not a refund. Mollusc House is not responsible if the returned package is lost or the item is damaged in the mail.

PRIVACY

We respect your right to privacy. Mollusc House will not share or sell your personal information.